News for 'customer complaint'

RBI widens ombudsman's scope

RBI widens ombudsman's scope

Rediff.com27 Dec 2005

Heatwave sears north India, UP's Orai bakes at 46.4 deg C

Heatwave sears north India, UP's Orai bakes at 46.4 deg C

Rediff.com19 Jun 2024

The threshold for a heat wave is met when the maximum temperature of a weather station reaches at least 40 degrees Celsius in the plains, 37 degrees in coastal areas, and 30 degrees in hilly regions, and the departure from normal is at least 4.5 notches.

Charged more than the MRP? File your complaint on this number

Charged more than the MRP? File your complaint on this number

Rediff.com5 Feb 2016

Customers can now WhatsApp their complaints on 9869691666 or dial 022-22886666 between 10 a.m. to 5.30 p.m. to register their complaints.

7 in every 10 Indians likely to buy a product endorsed by an influencer

7 in every 10 Indians likely to buy a product endorsed by an influencer

Rediff.com17 Feb 2023

Showing the power social media influencers hold in the advertising industry today, the Advertising Standards Council of India (ASCI) on Thursday said 70 per cent of Indians are likely to buy a product they endorse. In its "Influencer Trust Report," based on a survey of 820 respondents above 18, ASCI said that 79 per cent of respondents trust social media influencers. Out of these, thirty per cent trust the influencers "completely".

How RBI plans to check banking fraud

How RBI plans to check banking fraud

Rediff.com29 Aug 2022

As part of its efforts to strengthen customer protection, Reserve Bank is considering setting up a fraud registry to create a database of fraudulent websites, phones and various modus operandi used for digital fraud. Such a database will help prevent these fraudsters from repeating the fraud as the websites or phone numbers would be blacklisted, RBI executive director Anil Kumar Sharma said on Monday. "There is no definite timeline for setting up of the fraud registry.

How card firms milk customers on insurance

How card firms milk customers on insurance

Rediff.com20 Feb 2008

Most policies attached to co-branded cards to lure customers.

Now, Indian-origin elderly motel owner shot dead in US

Now, Indian-origin elderly motel owner shot dead in US

Rediff.com16 Feb 2024

Asian American Hotel Owners Association (AAHOA) in a statement said America's hotel owners are deeply saddened, shocked, and outraged by this senseless act of violence against a small business owner that cost him his life.

Extraordinary Story Of EPFO Digitisation

Extraordinary Story Of EPFO Digitisation

Rediff.com27 May 2024

A remarkable story which helped in transforming a bureaucratic organization, to a customer centric organization. This experience may inspire several government / private organizations to modify or adopt digitisation to transform their business, notes Professor N Ravichandran (retd).

Bank charges may be capped

Bank charges may be capped

Rediff.com11 Jan 2010

Faced with a rising number of customer complaints on excessive charges, the Reserve Bank of India has asked the Indian Banks' Association to come up with guidelines on what the reasonable charges should be.

Telcos in line of fire over call drops, inflated bills

Telcos in line of fire over call drops, inflated bills

Rediff.com27 Apr 2015

Telcos in line of fire over call drops, inflated bills

Additional security features for ATM cards soon

Additional security features for ATM cards soon

Rediff.com22 Aug 2013

Cyber crime wing has been receiving 4-5 complaints every day involving impersonation

Grievances piling Up, Modi demands action against Customs, Excise officials:

Grievances piling Up, Modi demands action against Customs, Excise officials:

Rediff.com28 Jan 2016

Taking strong exception to complaints and grievances of people concerning the customs and excise sectors, Prime Minister Narendra Modi on Wednesday said strict action would be taken against erring officials.

'India has adequate forex to manage challenges'

'India has adequate forex to manage challenges'

Rediff.com15 Jul 2015

India's forex reserves recently declined by $704 million to $354.517 billion.

Police urges US woman to file complaint against Uber driver

Police urges US woman to file complaint against Uber driver

Rediff.com10 Dec 2014

Delhi police has approached the US-based woman to file a complaint for the alleged indecent behaviour of Shiv Kumar Yadav, the accused in the Uber rape case, on November 26 when she had taken his cab during her India visit.

Chennai customs officer arrested in rape case

Chennai customs officer arrested in rape case

Rediff.com8 Apr 2005

The arrest followed a complaint lodged by the victim, a class 12 student, they said.\n

How this customer won against a retailer

How this customer won against a retailer

Rediff.com3 Nov 2017

John Aranha got an order from Central Mumbai District Consumer Forum that made Croma pay him Rs 26,300 for a fridge he had bought but was never delivered to him, says consumer activist Jehangir B Gai

Rs 900 Crores Cyber Scams Prevented!

Rs 900 Crores Cyber Scams Prevented!

Rediff.com6 Dec 2023

...benefiting 350,000 persons. Also, Trai detected and blocked seven million mobile phone connections involved in cyber fraud and suspicious activities.

American Airlines offloads female cancer patient in Delhi; DGCA seeks report

American Airlines offloads female cancer patient in Delhi; DGCA seeks report

Rediff.com5 Feb 2023

The incident was reported on January 30, and it came to light after the United States-based traveller, identified as Meenakshi Sengupta, lodged a complaint against the flight attendant.

Crew hears flier speak of 'hijack' on phone, has him arrested

Crew hears flier speak of 'hijack' on phone, has him arrested

Rediff.com23 Jun 2023

The Mumbai police have arrested a male passenger after a crew member of a Delhi-bound flight from Mumbai heard him talking about 'hijacking' on phone, an official said on Friday.

USFDA issues warning against Cadila Pharmaceuticals

USFDA issues warning against Cadila Pharmaceuticals

Rediff.com12 Nov 2014

The FDA issued the letter on October 15, and has given the company 15 days to respond.

Jio slams Airtel for 'maligning' its tariff policy

Jio slams Airtel for 'maligning' its tariff policy

Rediff.com20 Apr 2023

Reliance Jio Infocomm (RJIL) has written to the Telecom Regulatory Authority of India (Trai) stating that a recent complaint against it by Bharti Airtel is a deliberate, malicious attempt at defaming RJIL's consumer-friendly tariff. RJIL has also asked the regulator to warn Airtel against 'making such frivolous complaints in the future'. The move is in response to Airtel recently requesting Trai to bring content aired through broadband under the regulatory fold and keep a check against discriminatory bundling tactics.

Now, defaulters to get a month's notice

Now, defaulters to get a month's notice

Rediff.com27 Nov 2007

Banks have been facing wrath from the Reserve Bank of India, judiciary, governments and public on their debt recovery practises.

Quality Control Orders: What does this mean for domestic industry?

Quality Control Orders: What does this mean for domestic industry?

Rediff.com25 Apr 2024

From toys, footwear and furniture to insulated flasks, smart meters, and air coolers - the Central government over the last decade has mandated higher standards for production and imports of such items. Sample this: Till 2014, there were 14 Quality Control Orders (QCOs) covering 106 products. By the latest count, there are 156 QCOs on 672 products.

Nasscom portal to bridge job scout-seeker gap

Nasscom portal to bridge job scout-seeker gap

Rediff.com23 Aug 2023

The National Association of Software Services Companies (Nasscom) on Tuesday launched the Talent Connect portal to bridge the gap between recruiters and digitally skilled and certified candidates. The portal, which has been in the work for the last 28 months has 100,000 candidates and companies such as Tata Consultancy Services (TCS), Tech Mahindra and Salesforce recruiting from it. The platform, for the first time, is also making an attempt to bridge the gap of skill-based talent to employers, rather than the current practice of academic focused talent base.

Rs 2,000 note exchange: Small queues, confusion over rules

Rs 2,000 note exchange: Small queues, confusion over rules

Rediff.com23 May 2023

Small queues were witnessed at some bank branches on Tuesday for the exchange of Rs 2,000 notes against smaller denominations as part of the withdrawal exercise. As per the RBI guidelines issued on Friday, the exchange of Rs 2,000 facility is available from Tuesday. A person can exchange up to a limit of Rs 20,000 at a time without filling any form or requisition slip.

Jamiat, 2 firms booked for issuing 'forged' halal certificates to boost sales

Jamiat, 2 firms booked for issuing 'forged' halal certificates to boost sales

Rediff.com18 Nov 2023

The case has been registered against entities such as the Halal India Private Limited Chennai, Jamiat Ulama-i-Hind Halal Trust Delhi, Halal Council of India Mumbai, Jamiat Ulama Maharashtra and others for allegedly exploiting religious sentiments to boost sales by providing halal certificates to customers of a specific religion, the UP government said in a statement on Saturday.

Drunk flyer booked for peeing on passenger on board American Airlines

Drunk flyer booked for peeing on passenger on board American Airlines

Rediff.com5 Mar 2023

A passenger on a New York-New Delhi American Airlines flight allegedly urinated on a fellow male passenger in a drunken state, sources said on Sunday.

Big sale: Lessons for retailers to keep customers happy

Big sale: Lessons for retailers to keep customers happy

Rediff.com20 Oct 2014

With the festive season underway, retailers in the online and the offline world need to prepare well to offer the best deals to consumers and earn trust.

Banks not to make any dividend payment for FY20; told to retain profit

Banks not to make any dividend payment for FY20; told to retain profit

Rediff.com4 Dec 2020

In view of the economic shock caused by the COVID-19 pandemic, Reserve Bank of India (RBI) on Friday asked scheduled commercial banks and co-operative banks not to make any dividends for the financial year ended March 2020. In view of the ongoing stress and the heightened uncertainty on account of the pandemic, RBI said it is imperative that banks continue to conserve capital to support the economy and absorb losses, if any. The decision is based on review of the September quarter financial performance of banks.

E-commerce: Flood of complaints refuses to recede

E-commerce: Flood of complaints refuses to recede

Rediff.com7 Nov 2014

There are umpteen cases where travel websites and airlines advertise tickets for unbelievably low prices, without mentioning taxes and other charges.

Digitising insurance policies is free for customers

Digitising insurance policies is free for customers

Rediff.com18 Aug 2014

Insurance company will bear the cost of digitising. It will in turn benefit from lower expenses on servicing policies.

Angry with your bank? Here's how to file a consumer complaint

Angry with your bank? Here's how to file a consumer complaint

Rediff.com11 Apr 2011

Really frustrated by a company's attitude? Read this quick guide to filing a consumer complaint.

'Every airport in India is on our radar'

'Every airport in India is on our radar'

Rediff.com4 Mar 2023

'Domestic will remain very much the core of what IndiGo is.' 'But the emphasis in our next growth phase is going to be on the international side.'

RBI turns heat on banks over service charge hike

RBI turns heat on banks over service charge hike

Rediff.com27 Apr 2007

The hike in service charges by commercial banks has come under the Reserve Bank of India lens.

6 cops among 12 hurt after violence during Muharram processions in Delhi

6 cops among 12 hurt after violence during Muharram processions in Delhi

Rediff.com30 Jul 2023

Twelve people, including six police personnel, were injured in the clashes, they said.

Reddy warns bankers on excessive charges

Reddy warns bankers on excessive charges

Rediff.com5 Nov 2007

RBI's warning was delivered by Governor Y V Reddy at an address to bank chiefs during the mid-term review of the monetary policy on October 30. Reddy told bank chiefs he would not hesitate to recommend to Parliament that the ULA be extended to the banking sector if they did not charge reasonable rates of interest.

Debt Collection Goes Digital

Debt Collection Goes Digital

Rediff.com10 Aug 2023

Companies don't have to be in the field to nudge people to return money they owe lenders.

Farmer takes on cybercriminal, recovers lakhs lost in fraud

Farmer takes on cybercriminal, recovers lakhs lost in fraud

Rediff.com19 Feb 2023

Pawan Kumar Soni, a 55-year-old farmer based in Sri Ganganagar City in Rajasthan, became a victim of a cyber fraud when his 26-year-old son Harsh Vardhan opened a link from a phishing message that flashed on his mobile phone.

PAN details of Dhoni, Shilpa Shetty used in credit card fraud

PAN details of Dhoni, Shilpa Shetty used in credit card fraud

Rediff.com3 Mar 2023

Some of the celebrities whose names and details were used by the fraudsters are Abhishek Bachchan, Shilpa Shetty, Madhuri Dixit, Emraan Hashmi and Mahendra Singh Dhoni, Deputy Commissioner of Police (DCP) of Shahadra Rohit Meena said.

Trai issues norms for better customer services

Trai issues norms for better customer services

Rediff.com6 Jan 2012

It has mandated all operators to set up a complaint centre.